My oldest sister was the first person to officially introduce me to Norwex, she blessed me with my first Window Cloth.  It didn’t come with instructions so, uninformed, I proceeded to use it with Windex.  I was under the impression that the cloth was intended to replace your paper towel…  So, I was terribly unimpressed with the job it did.  Between using it with a cleaning solution and laundering it incorrectly, I ruined the cloth and ultimately gave up.

However a year later, I watched my other sister who’s nine years older than me remove her makeup with a Body Pack cloth and water.  I told her jokingly that she looked my age and that I needed to learn the secrets of her skincare regimen, so I could stay looking younger than her.

She then explained she had originally purchased the Norwex Body Pack cloths for her teenage son for use on his acne-prone skin, but they seemed to serve a double purpose.  Not only did the cloth improve his teenage skin; it removed all of her makeup including the waterproof mascara! I was impressed… and I needed a set of these cloths!

Shortly after that encounter, I got my first-ever Body Pack cloth and this time I asked some questions to learn the care tips.

Proper care is very important to enjoy your cloths for years to come.  Here is a quote from a faithful customer of mine since 2006:

I follow Delores’ laundering instructions, and my cloths have always smelled fresh and clean.  No smelly cloths at my house.  ~ Michelle Kool, Edmonton, Alberta

To Properly Care for Your Microfiber:

  • Launder in the washing machine and dryer
    • The washing machine has a strong spin and rinse cycle to remove all of the excess soap from your cloths, so that no residue remains in the fibers.  The dryer perks up the ‘spokes’ in your microfiber, making them ready to work hard for you again.
  • Launder in hot water with a scent-free detergent
  • Lint-free laundry only!
    • The lint from your regular laundry will get stuck into the perky ‘spokes’ of the Norwex microfiber and will reduce the cloth’s effectiveness.  The best suggestion is to launder microfiber items separately.  If you are just starting your collection, and have only a few items, launder your cloths with high Lycra fitness clothing or other lint-free items.
  • No fabric softener or bleach
    • Do not use any chemicals with your Norwex products!  For a fabric softener alternative, try the Norwex trio of Fluff and Tumble Dryer Balls.  They will reduce your drying time by 25%.  If you love the scent of fabric softener, add some essential oils right to the wool dryer ball.
    • Some customers like to add a cap full of  Odour Eliminator into each washing machine load.  This enzyme-based product smells nice and removes any unwanted odours.


  • Avoid the temptation to submerge your Enviro and Kitchen Cloths in the kitchen sink of soapy water.  Norwex cloths are only to be used with water, no soap.  Use one cloth in your kitchen for 2-3 days, then launder.
  • The Body Pack cloths are sold in a set of three.  One set of cloths is intended for one person, for a week.  Use a fresh cloth, every other day.
  • A lack of laundering and the overuse of your cloths will result in unpleasant odour.


Delores VandenBoogaard is an Independent Norwex Sales Consultant from Edmonton, Alberta Canada with customers and consultants throughout Canada and the United States including; New Brunswick, Nova Scotia, Quebec, British Columbia, Manitoba, Saskatchewan, Prince Edward Island, North West Territories and Ontario. She also has customers and team members in; Michigan, Texas, California, Massachusetts, Florida, Arizona, Missouri, Colorado, North Carolina, South Carolina, Idaho, Washington, New Hampshire, Iowa and Maine.